Departments

Customer Service

General Information

Location
104 S. Church Ave.,
Mulberry FL 33860
Office: (863) 425-1125

Hours
Monday - Thursday 8 am - 5 pm
Friday 8 am - 4 pm

$1.00-$100: $3.00 (minimum charge)

$100-$150: $4.50

$150-$200: $6.00

Add $1.50 per additional $50

RATES:

  • Residential: $27.09/per home weekly garbage & bi-weekly recycling pickup
  • Commercial Can: $66.53
  • Commercial Front Load 2 yd, 4 yd, 6 yd & 8 yd
  • Roll off containers - contact Republic Services

SANITATION SERVICES:

  • GarbageYardwaste pick-up: Weekly Mondays
  • Recycling pick-up: Bi-Weekly Mondays

All trash totes should be promptly removed from the road after they are emptied.

YARD WASTE REQUIREMENTS:

  • Branches/Limbs should be shorter than 4 feet and bundled.
  • Leaves/Clippings should be bagged and/or placed in a garbage tote.

Bulk Pick-Up Requirements:

  • For large objects/furniture/appliance pick-up contact the City:                863-425-1125

The water bill consists of water, sewer, and garbage and is billed for use. Billing is from the middle of one month to the middle of the following month and are computed & printed after the 25th of each month. Meters are read on or around the 13th of each month.

Bills are due when received and are considered late after the 15th of the month. If payment is not received by close of business on the due date, a late fee of $10.00 or 10% of the outstanding balance (whichever is greater) will be applied to the account on the business day following the due date. 

If you experience a service interruption due to a delinquent account after normal business hours, payment is required in addition to a $55.00 reconnection fee which will be added to the account at time of interruption.

Payment is applied the next business day. Reconnections occur Monday through Friday during normal business hours only.

PAYMENT OPTIONS:

If you have any questions regarding your utility bill. Please call The City of Mulberry City Hall at (863) 425-1125 and press “3”.

BY MAIL: City of Mulberry - PO Box 707, Mulberry, FL  33860

IN PERSON: City Hall Lobby - 104 S Church Ave, Mulberry, FL  33860

AUTO PAY: Please contact Customer Service for this method at no charge to the customer.

DROP OFF AFTER HOURS: Use the drop box in the parking lot of City Hall (Credited next business day).  Do not place CASH in the Drop Box.

BY PHONE: Call (844) 463-8914 and follow the instructions. (Credit Card fees apply)

ONLINE PAYMENT: Click Online Bill Pay(Credit Card fees apply)

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